Management Consulting

Management Consulting

Software Development and Support

Technology Consulting

Improve the Efficiencies of your Organization.

Management Consulting

Assisting public agencies and municipal utilities to maximize business value from their IT and other process improvement investments is what defines success for the IPS management consulting team. We understand the necessity of strong business-IT relationships, effective governance, proactive planning, and periodic organizational health checks for becoming and remaining a high-performing agency.

Through our collective years of front-line experience as IT leaders, project managers, planners, engineers, business analysts, and operational supervisors, the IPS team has accumulated a full complement of management lessons learned, and the know-how to help your management team make and sustain needed improvements – with or without an IT implementation.

For more than 20 years, IPS staff have been immersed in the principles and practices of asset management, public agency CIP planning, decision support, utility operating budget development, IT strategic planning, long-range IT master planning and organizational development.

The success of the IPS management consulting practice is predicated on building and sustaining trusted partnerships throughout all levels of your organization, and with peer agencies. We believe that meaningful change is enabled through an effective interplay between people, processes, technology, and strategic vision.

Contact us today to learn more.


Success Stories

IPS worked in partnership with the City’s Planning, Council, Mayor’s Office and Stantec to prioritize and plan a 3-year $63M capital improvement plan (CIP). The team built a decision support framework to facilitate selection of the City’s most valuable and strategic capital projects using a transparent and defensible process. Through collaboratively designing strategic decision criteria, developing a portfolio of potential capital projects, scoring those projects against the criteria and leveraging an optimization model to select the best combination of projects, our client was able to layout a value-maximizing CIP that integrated feedback from all stakeholders involved. The net result provided an optimized 5-year plan that advanced the most important projects and adhered to budgetary constraints while readily gaining unanimous City Council approval. The City was also able to quickly determine which investments attained the highest ROI and similarly defer projects that did not provide the best benefit-to-cost returns, ensuring efficient and effective use of capital funds.


IPS developed a Technology Services Strategic Plan for Seattle Public Utilities. Project highlights included the identification of a technology strategy that can guide, inform and enable SPU’s business strategy; development of actionable recommendations for change and improvements designed to optimize and align SPU’s technology systems and services with the goals and objectives of the SPU Business Plan, and completion of an IT Strategic Plan that outlines specific tactics and initiatives for implementing the IT strategy.

New Resources Consulting was responsible for a comprehensive PeopleSoft deployment to incorporate all Sensient Technologies global entities into the PeopleSoft modules of Core Human Resources / Internal Resume and Talent Acquisition Management and Candidate Gateway.With facilities in thirty-seven (37) countries, installation of the PeopleSoft modules provides the international divisions of Sensient Technologies with the ability to more efficiently develop internal resumes, manage employee data, acquire talent, improve reporting, and streamline business processes.The project, conducted over a ten (10) month period, provides Sensient Technologies employees access to a global employee database to present real-time reports, compensation information, organizational charts, etc. and an internal resume system for international employees for the purpose of talent review, management resource planning, succession management and internal promotions.

IPS conducted a comprehensive Information Technology Master Plan which included the assessment of five (5) City and County of Honolulu Department of Environmental Services (ENV) Divisions. Project highlights included identification of opportunities to apply technology to improve operating efficiencies and overall Department performance; development of a Five-Year Strategic Plan that will move the ENV to a more current and ideal technological state; and creation of guidelines for future technology investments.

IPS provided a thorough analysis, assessment, and evaluation of the District’s IT Department. Project highlights included assessment of the organizational structure and staff skills; technology infrastructure, systems and strategic direction; service offerings and deployment effectiveness; delivery of services (including policies, procedures and strategic alignment with business goals); and costs by function; benchmark of the findings against similarly sized and scoped Utility IT Departments; development of actionable recommendations; and presentation of the findings to the District’s Executive Team.